This article is for personal trainers and coaches using the Gymkee web platform to manage their coaching business.

Audience: Coaches and personal trainers | This article is about the Gymkee web platform for managing your coaching business.

What You'll Learn

• How to pause a habit assignment without breaking the client's streak
• How to resume a paused habit
• How to permanently remove a habit assignment
• How to switch between active and paused habits views
• When to use pause vs. remove

Step-by-Step Guide

Access the Habit Management Controls

1. Navigate to the client's profile (click their name in your client list)
2. Open the Habits tab
3. The habits table shows all assigned habits with two tabs: Active Habits and Paused Habits

Pause a Habit

Pausing temporarily suspends a habit without deleting it. The client no longer sees it in their daily habits, and the streak is frozen (not reset).

1. In the Active Habits tab, find the habit you want to pause
2. Click the three-dot menu (far right of the habit row)
3. Click Pause
4. The habit moves from the Active Habits tab to the Paused Habits tab
5. The Active Habits count decreases and the Paused Habits count increases

What happens when you pause:

• The client stops seeing this habit in their Gymkee mobile app
• The current streak is preserved. It does not reset to 0
• The completion rate freezes at its current value
• The habit row in the Active tab shows a "Paused" warning badge before it moves to the Paused tab
• Stats cards update: the Active Habits count decreases, and the overall completion rate recalculates based on remaining active habits

Resume a Paused Habit

Resuming reactivates a paused habit. The client starts seeing it again in their daily habits.

1. Switch to the Paused Habits tab (click the tab next to "Active Habits")
2. Find the habit you want to resume
3. Click the three-dot menu (far right of the habit row)
4. Click Resume
5. The habit moves back to the Active Habits tab
6. The Paused Habits count decreases and the Active Habits count increases

What happens when you resume:

• The client starts seeing the habit again in their Gymkee mobile app
• The streak continues from where it was frozen
• The completion rate starts recalculating based on new activity
• If the client does not complete the habit after resuming, the streak may break (depending on the grace period)

Remove a Habit

Removing permanently deletes the habit assignment. This action cannot be undone.

1. In either the Active Habits or Paused Habits tab, find the habit you want to remove
2. Click the three-dot menu (far right of the habit row)
3. Click Remove
4. A confirmation prompt appears (showing the client's name for clarity)
5. Confirm the removal
6. The habit disappears from the table entirely

What happens when you remove:

• The client no longer sees this habit in their Gymkee mobile app
• All streak and completion data for this assignment is archived
• The habit template remains in your library. Only the assignment to this specific client is deleted
• You can re-assign the same template to the client later, but it starts fresh with a new streak

Switch Between Active and Paused Tabs

1. At the top of the habits table, you see two tab buttons:

   • Active Habits with a count (e.g., "Active (5)")
   • Paused Habits with a count (e.g., "Paused (2)")

2. Click a tab to switch views

3. The table updates to show only habits in that state

4. If a tab shows a count of 0, the table displays an empty state message

Empty States

• Active tab with no habits: Shows a target icon with the message that no active habits are assigned, plus an Assign Habit button to get started
• Paused tab with no habits: Shows a pause icon with a message that no habits are currently paused
• No habits assigned at all: Shows a larger empty state with an explanation and an Assign Habit button

When to Pause vs. Remove

| | | | | | | | | Scenario | Recommended Action | Why | | Client is going on vacation for 2 weeks | Pause | Preserves the streak. Resume when they return. | | Client is injured and cannot exercise | Pause fitness-related habits | The habit can be resumed when they recover. Keep non-physical habits active. | | Client no longer needs a specific habit | Remove | Frees up a slot (max 12). Clean up habits that served their purpose. | | Habit was assigned by mistake | Remove | No reason to keep it paused. Remove and assign the correct one. | | Client is overwhelmed by too many habits | Pause the less critical ones | Reduce the load without losing progress. Resume one by one as the client builds capacity. | | Seasonal habit (e.g., summer hydration challenge) ended | Remove | The challenge is over. You can re-assign next season if needed. | | Client is switching programs | Pause old habits, then decide | Gives you time to evaluate which habits still apply to the new program. |

Tips

• Pause before removing when in doubt. If you are not sure whether a client will need a habit again, pause it first. You can always remove it later, but removal is permanent.
• Use the Paused tab as a review queue. Periodically (every 2 to 4 weeks), go through the Paused Habits tab for each client. Habits that have been paused for more than a month should either be resumed or removed.
• Communicate pauses to clients. When you pause a habit, let the client know why (e.g., "I paused your cardio habits while your ankle heals"). This prevents confusion when they notice a habit disappearing from their app.
• Check the active count before removing. If a client is close to the 12-habit limit, removing unused habits frees up slots for new, more relevant ones.

Common Mistakes

• Removing a habit instead of pausing it. Removal is permanent. If the client had a 30-day streak that you wanted to preserve, pausing was the right choice. Once removed, that data is gone for the active view.
• Forgetting to resume habits after a pause. A client who went on vacation 3 weeks ago may still have 4 paused habits. Set a reminder to check and resume them.
• Pausing all habits at once. If you pause everything, the client's Habits tab becomes empty from their perspective. Keep at least 1-2 foundational habits active (like hydration or sleep) even during breaks.
• Not checking the Paused tab count. If you see "Paused (7)" next to the tab, something needs attention. Seven paused habits suggest a cleanup is overdue.

Troubleshooting

Problem: Cannot find the three-dot menu on a habit row

Why it happens: The menu column may not be visible if the table is too narrow on your screen, or you may be viewing a demo client (demo clients do not have action menus).

How to fix it: Scroll horizontally in the table to reveal the menu column. If you are on a real client's profile and still do not see the menu, try resizing your browser window.

Problem: Paused habit does not appear in the Paused tab

Why it happens: The table may still be loading, or the pause action did not complete.

How to fix it: Refresh the page and check the Paused Habits tab again. If the habit is still in the Active tab, try pausing it again.

Problem: Resumed habit shows 0% completion rate

Why it happens: When a habit is resumed, the completion rate recalculates based on the most recent 7-day window. If the habit was paused for a week or more, there are no recent completions to count.

How to fix it: This is expected. The completion rate will start climbing as the client logs new completions. The streak, however, resumes from where it was frozen.

Problem: Client still sees a removed habit in their app

Why it happens: The client's mobile app may not have synced yet.

How to fix it: Ask the client to refresh their Gymkee app (pull to refresh or close and reopen). The removed habit should disappear after a sync.

Problem: Stats cards did not update after pausing/removing

Why it happens: The stats cards recalculate based on active habits. If you paused or removed a habit, the page may need a moment to update.

How to fix it: Wait a few seconds for the data to refresh. If the stats still show old data, refresh the page.

Related Articles

• Habits on Gymkee: Complete Guide for Personal Trainers
• Create Habit Templates on Gymkee
• Assign Habits to Your Clients on Gymkee
• Monitor Client Habit Progress on Gymkee