Delete your Gymkee account

This page covers the Gymkee athlete app on Android and iPhone, and Gymkee Coach, the coach app.

Request deletion by email

Email hello@gymkee.com from your account email and tell us which app your account is for. This works even if Gymkee is no longer on your phone.

Gymkee Support writes to you to confirm your request. Then our team deletes your account and data, and keeps a backup for 30 days.

Delete it in the Gymkee athlete app

On Android and iPhone:

1. Open your profile.
2. Tap the settings gear.
3. Tap Delete my Gymkee account.
4. Tap Delete my account again on the next screen, then confirm.

Your account is closed at once: you are signed out and your coach no longer sees you. Your data is archived, then erased by our team, with a backup kept for 30 days.

Coaches, before you ask

• If you own a team workspace, delete it first.
• If clients pay you through Gymkee Pay, cancel their subscriptions first.

What is deleted

Athletes: your profile, workouts, training and nutrition programs, food logs, measurements, saved meals and foods, Dwayne conversations and connected-device data. Your link with your coach ends.

Coaches: your account, the content you created, your Dwayne data and your Gymkee Pay connection. Your clients are no longer linked to you.

What is kept, and for how long

• Invoices and billing data: 10 years (French accounting law).
• Card payment data: kept by Stripe under its own policy.
• Connection logs: 12 months (French law).
• Proof of your consents: 5 years.